Shipping policy

Shipping Policy

Last Updated: 2/8/2025

At Clutch World USA (Gripforce Clutches & Flywheels), we are committed to providing you with fast and reliable shipping for your orders. Please read through our shipping policy to understand how we handle your purchases.

1. Shipping Locations

Contiguous United States and Military APO/FPO addresses:

Free standard shipping (UPS Ground unless otherwise noted)
Expedited UPS shipping also available. Shipping cost vary by product weight and destination. Please refer to the shipping calculator in your shopping cart
Shipping to PO Boxes and APO/FPO addresses will be via USPS Priority Mail.
Tracking numbers will be emailed to you after order processing.

Alaska, Hawaii, Puerto Rico and US Territories

UPS Ground and expedited shipping options available. Shipping cost vary by product weight and destination. Please refer to the shipping calculator in your shopping cart.
Shipping to PO Boxes will be via USPS Priority Mail.
Tracking numbers will be emailed to you after order processing.

International Orders: (For availability contact support@clutchworldusa.com)

We ship worldwide except for Nigeria, North Korea, Syria and Iran.
UPS Standard to Canada available for orders from Canada.
UPS Worldwide Express and Worldwide Expedited shipping options available. Shipping cost vary by product weight and destination. Please refer to the shipping calculator in your shopping cart
Tracking numbers will be emailed to you after order processing.
Items being shipped outside the USA might be subject to import duties, taxes, and tariffs as imposed by the country the product is being imported to. The customer (the person importing the product) is responsible to pay the import duties and taxes incurred by customs when the product reaches the country of destination. Gripforce, Inc is not responsible for any duties, taxes, or tariffs incurred by the importation of products into countries other than the USA. The customer is responsible to pay all duties, taxes, and tariffs as billed by the courier and imposed by the customs and import department of their respective country.

2. Order Processing Time
Orders are processed and shipped within 1–3 business days (Monday to Friday, excluding holidays). Once your order has been processed, you will receive a confirmation email with tracking information (if applicable).

3. Shipping Methods & Delivery Times
We offer the following shipping methods:

Standard Shipping: [Estimated delivery time: 5–7 business days]
Expedited Shipping: [Estimated delivery time: 2–3 business days]
Express Shipping: [Estimated delivery time: 1–2 business days]
Please inquire for exact estimates.

Please note that delivery times are estimates and may vary depending on your location and the shipping carrier.

4. Shipping Costs
Shipping costs are calculated at checkout based on your shipping address and the selected shipping method. All orders are free shipping (continental U.S. only, excluding Alaska and Hawaii).

5. Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number to track your package. If you do not receive a tracking email, please check your spam folder or contact us for assistance.

6. Order Delays
While we strive to ensure timely delivery, please be aware that delays may occur due to factors outside of our control, such as weather, holidays, or shipping carrier issues. We appreciate your understanding and patience.

7. Lost or Damaged Items
Clutch World USA (Gripforce Clutches & Flywheels) is not responsible for lost or damaged items caused by the carrier. For expensive items we suggest you put insurance on them. However, if your item arrives damaged or you believe your package is lost, please contact us immediately at support@clutchworldusa.com and we will assist you in filing a claim with the carrier.

8. P.O. Box & APO/FPO Shipments

For all P.O. Boxes or APO/FPO addresses, please inquire.

9. International Shipping
For international orders, please be aware that customs duties, taxes, and additional fees may apply. These are the responsibility of the customer. We are not responsible for delays or issues caused by customs.

10. Address Accuracy
Please ensure that your shipping address is accurate at checkout. We cannot be held responsible for incorrect addresses provided by the customer. If you notice an error, please contact us immediately at support@clutchworldusa.com before the order ships.

11. Shipping Issues & Customer Support
If you have any questions or concerns regarding shipping, please feel free to contact our customer support team at info@clutchworldusa.com or (562) 905-3233. We’re here to help!